Your family’s details
deserve care.

Who is responsible

This policy explains how Tuckabun’s iPhone app and tuckabun.com handle personal data. The operator and data controller for the website and support correspondence is GekkoTech d.o.o. Sarajevo, company ID 4202697310009, Augusta Brauna 10, 71000 Sarajevo, Bosnia and Herzegovina. Contact tuckabun@gekkotech.io for privacy questions and requests.

The app is for parents and adult caregivers. Information you enter about a child is used to provide the tracking and sharing features you choose.

Child profiles and care records

The app stores child nicknames, birth dates, bottle amounts and milk types, diaper choices, sleep times, nursing times and side changes, and event and recording timestamps. It also stores preferences, the selected child and household, the start of the seven-day free period, and purchase entitlement information on your device.

Care records are held in the app’s local storage. In an iCloud-enabled build, Apple’s CloudKit also stores and synchronizes the child profiles and care records through your iCloud account. Synchronization depends on your iCloud settings and connectivity. GekkoTech does not operate a care-record server or receive a separate copy of those records.

Households and caregivers

If you invite someone to a household, the shared child profiles, care history and active timers become available to the participants you authorize. Caregivers with permission to make changes can add and update that shared information. Apple processes sharing invitations and participant information. The system sharing interface may display participant details that Apple makes available.

The household owner controls membership and sharing access. An invited caregiver’s existing private household stays separate and is not automatically merged into the invited household. Any copies, screenshots or information a caregiver independently saves remain under that person’s control.

Microphone, local network and audio

The optional baby monitor uses microphone access on a phone that sends room audio or talk-back, and local network access to discover and connect the two phones on the same Wi-Fi. Live audio is sent over an encrypted connection between those phones. Audio passes through short-lived in-memory buffers for transmission and playback. Tuckabun does not save monitor recordings or send them to GekkoTech.

A new phone pairing uses a four-digit comparison PIN. A remembered pairing stores a secret in the iPhone’s Keychain for reconnection on that device. Use the monitor’s Forget control to remove it. Keychain items may persist after app removal, so forget the pairing before uninstalling if you want to remove it.

White noise, rain and fan sounds are bundled with the app and play locally. They do not require microphone access. You can stop sound or a monitor session in the app and revoke permissions in iPhone Settings.

Purchases and Apple services

Apple processes in-app payments, payment details, subscription management and refunds. Tuckabun uses Apple’s StoreKit to check verified transaction information and determine whether features are unlocked. Apple may provide family-shared purchase entitlements according to your family’s settings. GekkoTech does not receive your card number.

Apple operates iCloud, CloudKit, the App Store and any device backups you enable under its own terms and privacy practices. Apple may process data in the countries where it and its service providers operate. See Apple’s Privacy Policy and iCloud terms for those services.

Website, hosting and support

Cloudflare hosts tuckabun.com and provides its HTTPS delivery and security. To serve a page, infrastructure processes technical information such as an IP address, request time, requested URL, browser headers and security events. This is used for delivery, troubleshooting and protecting the site. Cloudflare operates internationally and may process this information in the locations it uses to deliver and secure its services. See Cloudflare’s Privacy Policy.

The website uses locally served images and fonts. We do not add advertising cookies, analytics trackers or marketing pixels. Tuckabun does not sell personal data or use child profiles or care records for targeted advertising.

If you email tuckabun@gekkotech.io, our company email provider, Google Workspace, processes your email address, message and any attachments you send so we can respond. Avoid sending unnecessary child details, health information or audio recordings. See Google’s Privacy Policy.

Providers processing information on our behalf are required to use it for the relevant services and protect it consistently with this policy and applicable data protection law, under their applicable data-protection terms.

Why information is processed

We use information to provide requested app features, support purchases through Apple, answer support requests, and deliver and protect the website. Where applicable data protection law requires a legal basis, necessary service processing supports the service you request. Website security and troubleshooting rely on our legitimate interest in providing a reliable site. Legal obligations may require limited retention of correspondence.

You choose which child information to enter, which caregivers to invite, and whether to use microphone and network permissions. Where the law requires consent for optional processing or sensitive child information, that processing depends on your authorization, and you can withdraw it using the controls described below.

How long information is kept

Local care records remain in the app’s storage until removed or the app is deleted. Apple manages retention of iCloud copies and backups according to your settings and its policies. Household records can also remain available to authorized participants. Ending a monitor session stops capture and discards the app’s transient audio buffers. Remembered pairing secrets remain until you forget the phone or remove the Keychain item through supported device controls.

We retain support correspondence for as long as needed to resolve a request and relevant follow-up, and for any period required to handle legal obligations or disputes. Website delivery and security information is retained according to Cloudflare’s applicable service settings and policies. We do not maintain a separate visitor analytics database.

Your controls, rights and deletion

• View or correct care. Open History to view saved events and edit an entry. Edit child details in Family.
• Manage sharing. Open the household controls in Family to manage participants or leave a shared household. The owner manages shared access.
• Stop audio. End the monitor session or stop white noise. Revoke microphone or local network access in iPhone Settings, and use Forget in monitor setup to remove a remembered phone.
• Remove local storage. Delete Tuckabun through iPhone Settings → General → iPhone Storage → Tuckabun → Delete App. Offloading keeps data. App deletion alone does not erase iCloud copies or independently saved caregiver copies.
• Manage iCloud data. Use your iCloud storage controls for Tuckabun where Apple makes those controls available. The household owner should consider the effect on every caregiver before removing shared data. Synced data may return when you reinstall while iCloud copies remain.
• Manage billing. Cancel subscriptions through Apple. Data deletion or leaving a household does not cancel a subscription.

Depending on where you live, you may have rights to access, correct, erase, receive a copy of, restrict or object to processing of personal data, or withdraw consent. Email tuckabun@gekkotech.io to exercise a right or get help with these controls. We may ask for enough information to verify a request while avoiding unnecessary child data. We will respond within the time required by applicable law. You may also complain to the data protection authority where you live.

GekkoTech cannot directly access your private Apple Account, erase someone else’s independently saved copies, or cancel an Apple subscription on your behalf. We can help you identify the relevant controls and handle personal information held in our support correspondence.

Policy updates

We may update this policy when features, providers or legal requirements change. The updated date appears at the top of this page. Material changes will be explained through the app or website where appropriate.